4.9 Trustpilot

Precision 2 Man Delivery Tailored for Your Needs

Professional two-man white glove delivery. that ensures every order, from fragile goods to heavy furniture, reaches your customer with care, precision, and the reliability your brand deserves.

2,405+ Postcodes Covered

98% Promised On-Time Delivery

Strategic Warehousing

Customer experience

Are Delivery Failures Damaging Your Brand?

Every missed delivery, damaged item, or poor customer experience costs you more than just money, it costs you customers. What if distribution service wasn't a cost, but your competitive advantage? With V1, it is."

From Collection to Assembly, We Handle It All With Care.

A single partner for collection, storage, dispatch, assembly, and packaging removal, giving your customers consistent experiences that build trust and protect your brand’s reputation.

Two Man Delivery

Professional two‑man white‑glove teams arrive, clean and handle everything from unboxing to installation assembling neatly, removing all packaging, and protecting your products and reputation on every delivery.

Strategic Warehousing

From inbound goods to final dispatch, we handle every warehousing stage while you focus on growing your business. Our integrated systems provide complete visibility into stock levels, order status, and operations—eliminating stock-outs and ensuring seamless inventory management.

24/7 Customer Support

Real-Time communication system using email, call, or text for delivery slot coordination, precise 3-hour delivery windows, and pre-delivery confirmation calls 30-40 minutes before arrival with dedicated 24/7 support

Collection

Professional collection service designed to make gathering large, heavy, or high-value items as seamless as delivery itself - featuring real-time scanning, instant notifications, and damage-free handling

Express Delivery

Our West Midlands base ensures Next-Day Express Delivery success with optimal UK coverage. When speed is critical, this strategic location guarantees goods reach customers exactly when needed, delivering the competitive advantage only central positioning provides.

Complete UK Coverage

Our van fleet covers more than 85% of the UK daily, reaching over 2,405+ postcodes across Britain, ensuring your customers receive exceptional delivery experiences and premium care wherever they're located.

Room of Choice Delivery

Premium white-glove service offers delivery of the indoor furniture to the room-of-choice. Garden furniture delivered to the gardens and appliances are delivered where they belong like bedrooms or kitchens.

Assembly / installation

Our Assembly & Installation service elevates the delivery experience from a simple drop-off to a complete, ready-to-use solution. This premium offering is designed to provide ultimate convenience for your customers while boosting your brand's reputation for quality and seamless service

Amazon E commerce API integration

V1 Distribution offers streamlined API integration for e-commerce order fulfillment, connecting sellers with leading marketplaces. By combining technology and logistics expertise, we help businesses simplify operations and deliver a smooth, reliable buyer experience.

Packaging Removal & Disposal Service

We don't just deliver and leave, we complete the entire experience. Professional packaging removal ensures your customers can enjoy their new furniture instantly, without the hassle of cleanup or disposal.

Some Of Our Partners

Join UK retailers who've eliminated delivery complaints through our proven white-glove delivery services.

Complete Service That Builds Customer Loyalty

We move beyond standard 'drop-off' to deliver a complete experience that eliminates worry, keeping your customers at complete peace throughout the delivery process.

Real-Time Communication

Experience genuine 24/7 human-to-human customer service at V1 Distribution—no bots or one-way communication, just trained specialists available round-the-clock to answer every call and message, resolve queries swiftly, and build lasting relationships with personalized support that understands customers like humans do.

Expert Assembly & Installation

Our skilled teams ensure bulky and fragile items reach your customer's chosen room, expertly assembled and ready for immediate enjoyment, minimizing returns and enhancing satisfaction.

Old Furniture Removal

We collect your customer's unwanted furniture during new delivery, solving their biggest headache while demonstrating your commitment to environmental responsibility and ultimate convenience.

Packaging Removal Service

Complete white-glove experience by leaving your customer with nothing but their new item. Our team removes all packaging and leaves the place clean , supporting your environmental commitments and enhancing customer satisfaction.

Reverse Logistics

We collect and manage customer returns and exchange as well when it comes to customer satisfaction. Demonstrating our commitment to providing end to end distribution / logistic solutions to our partner brands and end consumers.

Bespoke Solutions Tailored to Your Business

Opt for a custom service package tailored to your unique requirements; Combining our range of services to create the ideal solution for your business and customers.

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Testimonials from Our Business Partners

We have been working with V1 Distribution as our two-man delivery service partner for nearly six months, and the experience has been excellent from the very beginning. As a family-run business, V1 demonstrates strong values and high business ethics, which are evident in their day-to-day operations. Their delivery teams are consistently courteous and professional, and communication from the back-office team is always clear and reliable. Having V1 as our distribution partner allows us to focus on production, product quality, and brand growth, knowing our delivery process is in capable hands. We look forward to continuing our partnership and growing our business together.

Apollo Beds

Azhar Ulhaq
Since switching to V1 Distribution, our delivery service has improved dramatically. Deliveries are consistently on time, and communication between the couriers and our customers is clear and professional. We particularly appreciate the instant upload of delivery images, which provides full transparency and peace of mind. The delivery team is polite, efficient, and reliable, and the additional services, such as assembly upon delivery, add significant value. The live tracking system is easy to use and provides accurate ETAs, keeping everyone informed at every stage. Overall, a fantastic service with quick responses and a strong focus on customer satisfaction.

Rutland County

Georgia Kodra
We have been using V1 Distribution for just over two years, and the communication between us and their team is outstanding; nothing is ever any trouble for them. They provide excellent service to our customers, offering full tracking from the moment items are received at their warehouse through to final delivery. Our previous carrier was known for missing items, damaged goods, and late deliveries, but this has not been an issue with V1. On the rare occasion that a delivery issue occurs, we are informed immediately, allowing us to update the customer promptly. As a result, customer complaints are almost unheard of. I would highly recommend V1 to anyone looking for a customer service–focused team that delivers on time and handles orders with the utmost care.

Ariel

Tina Thaw
We’ve been working with V1 Distribution for our deliveries at comfybedss.co.uk for almost three years, and they’ve been nothing short of outstanding. They consistently go above and beyond to ensure every order reaches our customers on time and in perfect condition. Their pricing is highly competitive, but what truly sets them apart is their customer support; you can reach out to their team at any time and always receive a helpful response. V1 Distribution is a partner we can genuinely rely on, and we couldn’t recommend them more highly.

Comfy Beds

Adeel Ul-Haq
V1 has been a dependable and professional 3PL courier partner for Rattan Direct. Their clear communication, proactive problem-solving, and consistent on-time performance have helped ensure smooth and reliable deliveries for our customers.

Rattan Direct

Victor
Working with V1 Distribution has been a fantastic experience. Their team consistently provides a reliable and professional home delivery service for our sofas, beds, and furniture. We’ve been impressed with their excellent communication, care in handling our products, and dedication to ensuring our customers receive their orders on time and in perfect condition. They’ve been a great extension of our team, and we truly value the partnership. We look forward to continuing our successful collaboration and maintaining the high delivery standards our customers have come to expect.

Furniture Direct Online

Danielle
UK delivery coverage map showing V1 Distribution’s two-man white-glove delivery service across England, Scotland, Wales, and Northern Ireland.

UK-Wide Coverage You Can Count On

From our West Midlands base, we deliver nationwide with unmatched reliability

Midlands base provides optimal UK distribution
Shorter delivery windows across all regions
Same premium service standards nationwide
Consistent Customer Experience
2,405+
Postcodes
85%
UK coverd Daily
98%
on time delivery
Green Zone deliveries are offered at standard rates with transparent surcharges for extended locations. Enjoy reliable service with next-day lead times up to 2-5 business days, providing exceptional value with every mile traveled.

Frequently
asked questions

How fast is express delivery?

Express delivery starts from the very next day. This priority service ensures your order can be delivered as quickly as the next business day when you need faster fulfillment.

How do I track my delivery?

All customers receive a tracking ID for real-time tracking with live location updates, estimated arrival refinements, and 24/7 customer service integration for immediate support.

Can you handle assembly and old furniture removal?

Yes, our White Glove+ services include professional assembly, installation, room placement, and complete packaging removal and eco-conscious old furniture removal.

What are your delivery time windows?

We offer precise 3-hour delivery slots (9 AM-12 PM, 1 PM-4 PM, 5 PM-8 PM) rather than all-day windows. Our team calls 30-40 minutes before arrival to give the heads up to the customer to be there in their home and prepared for delivery.

Do you deliver outside standard hours?

Yes, we provide evening deliveries up to 8 PM, weekend services, and holiday scheduling for urgent requirements. Non-standard hours available with advance booking.

How do I arrange a return?

Contact your retailer directly for return authorization. Once approved, they coordinate with V1 for professional collection using our standard 3-hour windows and two-person teams

Ready to eliminate delivery headaches forever?

Discover exactly how V1 Distribution will enhance your customer experience and business performance.

API integrated with Amazon/ E-bay
Strategic Warehousing
Express delivery
Three hour delivery window
24/7 Customer support
Room of choice delivery
Professionally built & installed
Packaging removal & recycle
Removal of old furniture
Specialized handling for bulky items